Conferences  
The Reality of Remote Retail: A real-time supply chain network. E-Business Show, NEC Birmingham, 19th September 2001 The Reality of Remote Retail.
First Tuesday, Edinburgh, 3rd July, 2001
Customer Care in Home Delivery: Past, Present & Future
ILT, 25th June 2002
The Reality of Remote Retail: A real-time supply chain network
University of Westminster, 19th April 2002
e-delivery,
Charing Cross Thistle,
November 200, Chairman & Speaker
Evolving a profitable B2C multi-channel strategy , I.T. Directors Forum, Aurora, 17th May 2002
Fulfilling Distance Home Shopping Expectations: Achieving Economic Home Delivery Retail Distribution Forum, 29 May 2002 Chairman & Speaker Consumer Direct: Perception, Reality and Truths, Space Race 2000, London,
October 2000
Strategies for effective fulfilment & delivery management, Retail Week Conference,30 January 2002,
Regents Park Marriott, London
Data Warehousing & CRM,
Sydney, June 1999